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Frequently Asked Questions

I have discoloration spots on my face and hands. Can PORCELANA® help with those?

Both PORCELANA® Day and PORCELANA® Night contain 2% hydroquinone, which is recognized by the FDA to be effective in fading skin discoloration. Dermatologists recommend it to lighten discolorations and to fade other types of skin blemishes.

I have acne scars. Can PORCELANA® help with those?

PORCELANA® Day and Night formulations are not only effective in lightening skin discoloration, but also in fading acne scars and other skin blemishes.

My skin tone is quite dark. Will PORCELANA® work for me?

The hydroquinone in PORCELANA® is effective on all skin types. Darker skin tones may take longer to show improvement, but you should still see fading of the spots or other discolorations over time. If you have very dark skin and do not see any results after three months, we recommend you discontinue use of the product.

I've seen some news articles recently that say skin lighteners can be dangerous. Is PORCELANA® dangerous?

This is a very important question. The short answer is NO. PORCELANA® is NOT dangerous. The most carefully researched articles explain that problems with skin lighteners occur mainly for one of three reasons:

  • The product is misused
  • Women are using prescription-strength versions without a doctor’s guidance
  • Women are using products with ingredients that are not approved by the FDA for over-the-counter (OTC) use—especially steroids and mercury

PORCELANA® contains the only FDA approved ingredient for OTC use to lighten skin, and at the level that is approved. That ingredient is hydroquinone and the approved level is 2%.

I'm sure that I read that Hydroquinone can be dangerous. Did I misunderstand?

Hydroquinone has been proven to be safe and effective at the 2% level. The FDA has approved that level for over-the-counter (OTC) sales of skin lighteners.

Products that have a higher level can cause problems and should be used only under a physician's guidance, with a prescription. Unfortunately, some products with higher levels are sold OTC illegally.

PORCELANA® complies with FDA regulations. PORCELANA® contains 2% Hhydroquinone and is sold OTC legally. PORCELANA® is safe and effective when used as recommended, and not more than twice a day.

How often should I use PORCELANA®?

For best results, we recommend that you use PORCELANA® at least twice a day. Apply PORCELANA® Day in the morning and again in the afternoon. Or combine a morning application of PORCELANA® Day with an evening application of PORCELANA® Night. Twice daily use of PORCELANA® has been proven to be safe and effective. In order to prevent overuse, use PORCELANA® as recommended, and not more than twice a day.

How long will it take for PORCELANA® to fade the spots on my skin?

Most women will see fading results from PORCELANA® within three months. The lighter your skin, the sooner you should see spots and discolorations fading. If you have very dark skin and do not see any results after three months, we recommend you discontinue use of the product.

I notice there are two types of PORCELANA®—one for Day and one for Night. What's the difference and does it matter which PORCELANA® product I use at which time of day?

We recommend that you use PORCELANA® Day in the morning, as part of your daily skin preparation routine. PORCELANA® Day has sunscreen and anti-oxidants (Vitamins C & E) to help protect your skin.

We recommend that you use PORCELANA® Night as part of your evening skin care regimen. PORCELANA® Night has extra moisturizers to nourish your skin while you sleep.

I'm a busy person and I just don't think I can find the time to use PORCELANA® twice a day. So, when should I use it?

We recommend that you pick the time that works best for your normal skin care routine. If you find the time to follow a morning routine, add PORCELANA® Day to as part of daily skin preparation. If you prefer to pamper your skin at night, use PORCELANA® Night as part of your evening skin care regimen.

By choosing the product that best fits your own routine, you're more likely to follow usage guidelines and you'll have a better chance of experiencing the skin you were born to love!

Why is PORCELANA® Day good for skin discoloration and other blemishes?

PORCELANA® Day has 2% Hydroquinone to fade discolorations, plus sunscreen and Vitamins C & E. It's non-greasy and fast absorbing, so you can apply it underneath your makeup without clogging your pores. It's a great way to start your daytime skin care routine.

What makes PORCELANA® Night special? How does it work?

PORCELANA® Night also has 2% Hydroquinone to fade discolorations, plus it contains extra moisturizers, including just enough avocado oil and other vitamins, so it fades discolorations and nourishes your skin without being greasy. It smoothes out rough and discolored areas and restores your skin while you sleep.

Can I use both types of PORCELANA®—both Day and Night?

sing both PORCELANA® Day and Night is the most effective way to fade skin discolorations and blemishes. Combine a morning application of PORCELANA® Day with an evening application of PORCELANA® Night to get the most effective fade results and replenish your skin's moisture.

Can I put my regular make-up on over PORCELANA®?

PORCELANA® Day is non-greasy and fast absorbing, so you can apply it underneath makeup without clogging your pores. It's a great way to start your daytime skin care routine.

My skin is quite dry. Which PORCELANA® is best for me?

PORCELANA® does not segment its products by skin type. However, as a woman with dry skin, you should especially appreciate the results you'll get from PORCELANA® Night, because it has extra moisturizers to nourish your skin while you sleep.

My skin is quite oily. Which PORCELANA® is best for me?

PORCELANA® does not segment its products by skin type. However, as a woman with oily skin, you should try PORCELANA® Day. It's non-greasy and fast absorbing, so you can apply it underneath your makeup without clogging your pores. It's a great way to start your daytime skin care routine and help fade skin blemishes such as acne scars.

I thought PORCELANA® was more for older women. I'm young. Should I use it?

PORCELANA® fades skin spots and discolorations for women of all ages, skin tones and skin types. Some of our most loyal customers are women who want to keep their skin looking young and fresh. Younger women who have blemishes from acne and other causes can especially benefit from using PORCELANA®.

Do You Ship Outside Of The US?

We currently only ship to the U.S.



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